top of page

Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy for any reason, please review our return and refund guidelines below.

1. Return Eligibility

We accept returns of physical products within [7] days of delivery if the item is:

  • Unused and in its original condition

  • In its original packaging (with tags, if applicable)

  • Accompanied by proof of purchase (receipt or order number)

Non-returnable items include:

  • Digital/downloadable products

  • Personalized or custom-made items

  • Sale or clearance items marked as “Final Sale”

  • Perishable goods (if applicable)

2. How to Initiate a Return

To start a return:

  1. Contact us at kidskingdomlearningacademy@gmail.com with your order number and reason for return.

  2. We’ll provide return instructions and, if applicable, a return shipping label.

  3. Ship the item back within 7 of receiving return instructions.

Items sent back without requesting a return first will not be accepted.

3. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

  • If we provide a return label, the cost will be deducted from your refund unless otherwise stated.

4. Refunds

Once we receive and inspect your return:

  • We will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within [5-7 business days].

Please note: It may take additional time for your bank or credit card company to process and post the refund.

5. Exchanges

We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

6. Damaged or Defective Items

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect:

  • Contact us within [48–72 hours] of delivery with photos of the issue.

  • We’ll work with you to resolve the issue promptly—either by sending a replacement or issuing a refund.

7. Contact Us

If you have questions about returns or refunds, reach out to us at:
📧 Email: kidskingdomlearningacademy@gmail.com
📞 Phone: 682-841-1123

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

bottom of page